By Sola Alabadan
The Nigerian Insurers Association (NIA) is working to simplify the claims payment process and enhance customer service, with a focus on prompt payment of claims and ease of onboarding insurance customers
NIA Chairman, Mr. Kunle Ahmed, stated this in Lagos during the maiden Insurance Week, with a call to action for Nigerians to embrace insurance.
The week-long event with the theme, “Insurance For All: Securing Nigeria’s Future,” was organised by the Chartered Insurance Institute of Nigeria (CIIN) under the leadership of the Institute’s President, Mrs. Yetunde Ilori, to create awareness about the various services and products offered by insurance companies.
The NIA boss said that the insurance week is for the insuring public and intending clients, hence insurers have come up with new products for their customers.
He said: “this week, all insurance practitioners are focused on activities that will further create awareness for the insurance industry, including prompt claims payment, insurance products, ease of onboarding insurance customers and general awareness.
The NIA Chairman also urged Nigerians to consider purchasing insurance products to secure their future.
He added that all arms of the industry is fully partcipating in the Insurance Week programme to increase insurance penetration and provide Nigerians with the protection they needed.
The NIA Chairman, cited the industry’s payment of N622 billion claims to customers in 2024 as an testament of its effectiveness and reliability.
Ahmed advised those with issues with insurance companies to reach out to the NIA or the CIIN for assistance.
He assured the public that the National Insurance Commission (NAICOM) is committed to protecting the rights and interests of clients.
“With a vibrant regulatory framework in place, the industry is working to ensure that insurance companies operate efficiently and effectively,”the NIA Chairman said.
Other dignitaries at the event included : Mr. Olusegun Omosehin, Commissioner For Insurance, Mr Eddie Efekoha, Chairman, Organising Planning Committee of the maiden Insurance Week, Prince Babatunde Oguntade, President, NCRIB, Mr Tope Smart, Chairman, NEM Insurance,among others.
The Insurance Week which began on Saturday, June 28, 2025 with the Insurance Awareness Walk, would continue on Tuesday with the Insurance Awareness Campaigns at Secondary Schools and MSMEs.
An Insurance Outreach would take place on Wednesday at major markets and stores, while an Hackathon competition would hold at CIFM, Asese on Thursday, where young minds, students, and professionals will come together to develop bespoke insurance products that meet the needs of customers.
On Friday would be the grand finale of the programme to recognise and award practitioners in the industry who have contributed significantly to promoting insurance in Nigeria.